Lawful requests from law enforcement agencies for the production of certain Optimum or Lightpath subscriber records pursuant to a subpoena, court order, warrant or other legal process should be issued to CSC Holdings, LLC. Lawful requests and/or inquiries may be faxed or emailed to our authorized agent, Yaana Technologies LLC, using the contact information below:
| Phone: | 800-291-2491 |
| Fax: | 213-265-3454 |
| Email: | Click here to send us an email |
| Mailing Service Address: | 542 Gibraltar Drive, Milpitas, CA 95035 |
| Normal Hours: | 8:30am - 5:00pm Pacific Time |
| After-Hours: | 5:01pm - 8:29am Pacific Time |
Emergency Requests from Law Enforcement
For exigent circumstances involving an imminent threat to life or serious bodily injury to an Optimum or Lightpath subscriber, Law Enforcement may contact Altice USA directly (24 hours a day) at: (800)-291-2491 or by email emergency@netd-ttp.com.
Civil Litigants
Legal process related to a civil matter requiring the production of certain Optimum or Lightpath subscriber records should be issued to CSC Holdings, LLC and must be served either by personal service to a non-retail location, or to our registered agent for service of process, Corporation Service Company.
Subscriber Requests for Call Detail Records
If you are a subscriber seeking call detail records for your Optimum account, please complete the Call Detail Records Request Form and forward payment to: Altice USA, Attn: Shared Services (CDR), 200 Jericho Quadrangle, Jericho, NY 11753.
If you are a subscriber seeking call detail records (outbound only) for your Lightpath account, please contact Customer Support at: (866) 611-3434 or lightpathsupport@alticeusa.com.
Posted: April 19, 2018