Troubleshooting & Support
How do I reboot my Optimum Stream?
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From the Optimum TV menu, go to Settings
- Select Device & Remote Settings > Device Preferences
- Select Reboot (at the bottom)
How can I check my Internet connection?
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From the Optimum TV home menu, go to Settings
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Under Device & Remote Settings > Network & Internet, select WiFi
- Select your Optimum home WiFi network and follow the onscreen instructions
- Try using the Optimum Stream again