We're so happy
you chose us!
Here you'll find everything you need to get the most out of your Optimum experience.
Get to know your service
Stay connected and informed. Sign up for important text messages about your account, appointments, and service.
Optimum ID
Access and manage your service and benefits by creating an Optimum ID.
You must be on your home network to create your first, or primary, Optimum ID. Make sure to have your account number handy.
Create ID Recover ID Reset Password
My Optimum
Manage your service, account, and profile information, anytime, anywhere at My Optimum.
Explore
Profile and Security
Set your notification preferences
Change your account password, Access Code or security questions
Add additional Optimum IDs
Billing and Payment
View your bill
Make a payment
Sign up for Auto Pay and Paperless Billing
Equipment and Services
Upgrade your service
Manage your in-home WiFi network
Access your email/voicemail
Appointments and Support
Manage your service appointments
Check for service outages
Search the online help center
My Optimum app
Find what you need in the palm of your hand. WiFi management, quick and easy bill pay, optimize your speed, personalize your experience, and more.
